Z4
About Us Services Team Racing Resources Contact Us
Service Menu Service Schedule Pricing Customer's Rights Specials

We feel it's important that you know your rights when it comes to servicing your BMW. It is our policy to adhere 100% to all laws. If you have any questions about your rights, don't hesitate to ask.

You are entitled by law to:

  • A written estimate for repairs which will cost more than one hundred dollars, unless waived or absent face-to-face contact (see item #4).
  • Return or inspection of all replaced parts, if requested at time of repair authorization.
  • Authorize orally or in writing any repairs which exceed the estimated total presales tax cost by more than 10%.
  • Authorize any repairs orally or in writing if your vehicle is left with the repair facility without face-to-face contact between you and the repair facility personnel.
  • If you have authorized a repair in accordance with the above information, you are required to pay for the costs of the repair prior to taking the vehicle from the premises.